I Tried to Study (really I did!)

As part of my $975 study package for my licensing exam, I received online programs which will help me learn by giving me quizzes and explaining the answers to me. From what I am told by a friend who recently passed the exam, these online questions are by far the most valuable part of the study materials from which she learned the most information for the real exam.

"Not a registered user." This is the message I get when I follow the instructions to create a username. Of course the name I am trying to create is "not a registered user!" That is why I am following the instructions to CREATE it!

I tried to call the company, but they are closed until Monday. I tried to have the system send me my password (based on my invoice number and e-mail address), but the system then switches to a "site not found" error screen.

So, I will call the company on Monday, but in the meantime I am unable to study and do what I had planned to study and do (I have a system, dammit!). Granted, it's not a horrible situation, as I do have a lot of written materials I have not yet looked at (I am about halfway through the study books), but it is still incredibly annoying.

ARGH!! Learning is hard!

(Posted 30 minutes later): After spending a few hours off-and-on trying to log into the system, I decided to attempt to sign up with my OLD phone number. Suffice to say, the program looks great..... :)